Contact & Support
We're here to help
Get in Touch
Company
Red Barn Software LLC
dba School Bus Hero
1600 Huguenot Road, Suite 119
Midlothian, VA 23113
Location
Chesterfield, VA 23832
Support
Have a question about your account, billing, or Platform features? Send us an email and we'll get back to you.
Hours & Response Times
We're here Monday–Friday, 9am–5pm Eastern.
We respond to all inquiries within 1–2 business days. For urgent account or security concerns, please include "Urgent" in your subject line.
Common Topics
- Account setup and getting started
- Subscription and billing questions
- Technical issues or bug reports
- Feature requests and feedback
- Partnership and association inquiries
- Data and privacy requests